Frequently Asked Questions

Q: How do I schedule a tour?


You can schedule an in person tour directly from our website. The link to book a tour can be found on the page of each unit under "book online". If you are unable to view the apartment yourself, please arrange for a friend or relative to tour on your behalf.

Q: How often does availability change?


We only get 2 months notice when tenants are vacating our rentals. Our website gets updated in the first week of each month.

Q: How do I apply for an apartment?


After you have viewed an apartment and you wish to apply, please complete the application form found in the application tab on the FPM website. All applications require photo ID for each applicant, copy of credit score and employment information.

Employment information can be a letter of offer or pay stubs.

If you are a student, you will require a co-signer/guarantor.

The below information is required for each co-signer.

Full name:
Relationship to applicant:
Phone number:
Current address:
Current Employment & Length of time:
Monthly Income:

When all this information is complete, please email your application to office@fpm.ca.

Q: Do you have suggestions for tenant insurance providers?


Yes, we recommend using Square One. Many of our tenants use them as they are well priced and can provide a policy very quickly. https://www.squareone.ca/. We have no formal association with this company. It is a referral only.

Q: How do I request maintenance service?


Fleming Property Management uses an online tenant portal for all service requests. Building Stack is an easy-to-use, effective and convenient way for tenants to contact service directly and request service.

Q: What methods of Payment are accepted for rent payments?


Tenants may pay by:

  1. Preauthorized payment
  2. Online banking or
  3. Post-dated cheque

Q: I have a question about my rent payments, lease or other administrative matters. Who I contact?


You may call our office at 613-237-0346 or send an email to office@fpm.ca. Your inquiry will be directed to the appropriate team member. We aim to respond to all inquiries within 48 hours.

Q: My first year is almost over. Do I need to move out after my first year is over?


No. Leases automatically become month-to-month after the first year. This just means you are not locked into another full year and may give your notice at anytime, as long as the mandatory 60-day notice is provided.

Q: I want to move out of my apartment. What are the steps to do so?


In Ontario, written notice must be provided 60-days prior to your intended move-out date. Since our lease terms are monthly, this will always fall on the first of the month.

For example: Notice to terminate a lease on June 30th must be provided no later than May 1st.

The termination date must be in accordance with the last day of your lease agreement if your lease is not already on a month-to-month term.

An N9 or written notice to terminate a lease must be submitted to our office at office@fpm.ca. It can be sent by email or mailed to our office. It must include:

-Name/signature of all tenants on the lease (guarantors not required)

-Address of the unit you wish to terminate the lease for, including building and unit number

-Date you wish to terminate the lease

Notice provided less than 60 days in advance of the requested termination date will not be accepted.

Q: I have an emergency request outside of regular business hours, what do I do?


If you have an after-hours emergency please call our After Hours Emergency Line at 613-593-5960 and it will give you the contact information for our staff member on call to contact for immediate assistance.